Working at a senior level within the conference and events sector for over 25 years devising venue and hotel programmes; billing solutions to streamline admin; adapting recently to deliver virtual and hybrid conferences and online book ability of small meetings.
Major brands such as Microsoft, UK Trade & Investment, Thomas Cook, Eversheds Sutherland & Air Products plc have given a wide range of exposure to different expectations and needs of customers in an ever-changing landscape. However, believing in high levels of customer service, not treating every client the same and making sure we deliver on clients needs, be that Procurement Managers, Executive Assistants or Meeting Planners, is the keystone of our DNA.
From international projects such as the launch of XP for Microsoft and the British Business Embassy during London 2012 to 5 evening seminars for 40 electricians every venue find, event or hotel stay is personal and the service we deliver needs to be relied on by customers.
Competitive swimming and rugby have taught valuable lessons in hard work and teamwork. These lessons are being passed on while coaching U9 rugby – my favourite hour of the week!